Frequently Asked Questions

We only sell our college branded clothing and accessory products to customers in the Republic of Ireland at this time.

We only ship our college branded clothing and accessory products to customers in the Republic of Ireland at this time.

We are unable to amend any part of your order or change the delivery or payment method once your order has been dispatched.

If your order has already been dispatched, you’ll need to return the item following our returns procedure in the event of any unwanted products. Read our Returns Policy for details on how to do so.

If your order hasn’t left the warehouse yet, we may be able to cancel it completely. Please email us at shop@hiberniacollege.net for further information and advice.

We want to sort out any issues with faulty items straightaway. As soon as you discover a fault, please email us at shop@hiberniacollege.net with the order number, the faulty item’s name and number, and a description of the fault.

We want to sort out any issues with incorrect items straightaway. Please email us at shop@hiberniacollege.net with the order number and the incorrect item’s name and number. We’ll respond to you as soon as possible.

As soon as we have accepted your return we’ll either send you the correct item or refund you the price you paid – whichever you prefer.